UK DELIVERY

Delivery methods and charges are displayed during the checkout process.

Standard parcel rate: £3.95 +VAT
Supplement rate*: £6.00 
Royal Mail Next Day: Available see below. 

*Some items are too heavy or large to send by Royal Mail in this instance these items have an additional supplement rate; this will be specified in the product description.

In response to customer feedback we have now changed our UK delivery to a tracked service that does not require a signature, although, some larger items and parcels will be sent by Courier and will require a signature. We will let you know if your parcel is being sent by Courier.

During the Checkout process you can specify a Safe Place for the items to be left if you are not able to take the delivery in person.

ROYAL MAIL TRACKED

For the majority of parcels despatched within the UK we use Royal Mail Tracked Service. Once despatched goods should be received within 2 - 3 working days, Royal Mail will send you an email / SMS when your parcel is ready for delivery and then a further email / SMS advising when your parcel has been delivered. Therefore if you have specified a Safe Place you will know to collect your goods.

ROYAL MAIL NEXT DAY

If you require a Next Day Delivery (Mon - Fri, excluding bank holidays), the order needs to be placed before 3pm to ensure same day despatch, this is for Royal Mail Special Delivery guaranteed by 1pm.

Prices are based on the weight of the parcel and are displayed at the shopping cart when this option is selected.

Royal Mail Special Delivery is a signed for service and we are unable to request that the parcel be left without a signature.

Please note that some items are not available on Next Day Delivery.

By law we must charge VAT on Royal Mail services.

COURIER

If you have paid a Supplement rate on your items then your parcel will be sent by Courier and will need a signature. 

If we deem it necessary to send your parcel by courier we will contact you before we despatch your goods. We will make no extra carriage charge for this.

If you prefer for your item to be sent by courier and not by Royal Mail, this can be arranged but we will charge you for using a courier service at cost.

Courier can take 2-3 working days from despatch.

EU DELIVERY

For parcels up to 2 kilos we give you a choice of either Royal Mail or Courier, for parcels above this weight we can only offer a courier option.  The delivery times specified are an indication only and are quoted by Royal Mail and an average time specified by couriers.

Both options require a signature on delivery.

USA, CANADA, AUSTRALIA AND NEW ZEALAND

For parcels up to 2 kilos we give you a choice of either Royal Mail or Courier, for parcels above this weight we can only offer a courier option.  The delivery times specified are an indication only and are quoted by Royal Mail and an average time specified by couriers.

Both options require a signature on delivery.

REST OF WORLD

We offer a Royal Mail service for parcels up to 2 kilos, if your parcel is going to be heavier than this then we recommend you contact us and request a quote.

A signature is required on delivery

IMPORT DUTIES & TAXES

For some locations outside of Europe import duties and taxes maybe incurred once your goods reach their destination. Scarboroughs Ltd is not responsible for these additional charges and is unable to advise what they may be. 

If you are purchasing internationally we would recommend you contact the local Customs Authority for further information on costs and procedures, it is also your responsibility to ensure that your purchase is in full compliance with the laws of the country the items are being imported into. Some customs authorities may inspect the goods on arrival at port and Scarboroughs Ltd cannot guarantee that packaging of your goods will not be free of signs of tampering.

SHIPPING

We at Scarboroughs Limited will do our best to fulfil all orders but in exceptional cases, such as where supplies are unobtainable or temporarily out of stock we will contact you to suggest an alternative item or let you know the time delay.

PLEASE NOTE

Once ordered goods have been dispatched any changes to the delivery address will incur additional charges.