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Claims will not be accepted for damages, incorrect or incomplete orders unless they are reported to Scarboroughs Limited within 2 working days of receipt.

We request that all customers open their order and check them as soon as possible after receipt.

Please report damages or missing items by phone,
0800 612 0772
Replacements will be sent and any extra carriage charges will be paid by Scarboroughs Limited.

Please ensure you retain proof of posting for any items returned.

If you have ordered an item incorrectly please see the Cancellation section.

If you believe an item to be faulty please advise us by email,
SALES@SCARBOROUGHS.CO.UKor by phone0800 612 0772as soon as possible.

Please retain proof of posting for returning the faulty item.